Frequently Asked Questions
Got questions? We've got answers! Welcome to Cartastic's FAQ page, your go-to resource for quick solutions and insights. Explore common queries about our car rental services and policies to ensure your journey with us is smooth and worry-free. Click away for instant clarity.
Don't see your question? Email us at info@rentcartastic.com
01
What payment methods can I pay with?
We can accommodate several payment methods for your convenience:
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Cash
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Card
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Paypal / Wise
02
What information do I need to provide when booking?
We are going to need a photo of your driver's license (and additional driver's if applicable), and a photo of your passport. As simple as that!
03
How does insurance coverage work in case of an accident or damage?
Our cars go out with full insurance and roadside assistance 24/7. All you need to do is call your rental agent, insurance company and transit police to make the report.
04
Are there options for additional features like GPS, child seats, etc.?
Certainly! Here at Cartastic we aim to make your trip as pleasurable and simple as possible, please let your rental agent know any special needs you might have and we will accommodate them for you.
